Cart Errors

After adding forms to the cart, 1099-Prep scans forms for errors and missing information when you add a form to the cart.

If errors or missing information is found, a Errors panel displays in the cart. The panel contains information about the issue.

NOTE: See Common Errors and Resolutions for information on resolving cart validation issues.

If an error prevents you from submitting the form, do the following:

  1. Delete the form in the cart.

  2. Access the form in the customer account of the Dashboard.

  3. Use the Edit Form feature to correct the error.

  4. Add the form to the cart again and proceed to make payment.