Deleting Payers
IMPORTANT: Payers with active Recipients cannot be deleted. All Recipients must be deleted before deleting a Payer. See Deleting Recipients.
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Optionally, use the Customer Filter to search for a customer account.
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In the company dashboard, click a customer tile to access the customer account.
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Click the expand tile arrow
on a payer tile. -
Click DELETEbutton in the Payer section.
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In the Delete Payer prompt, click PROCEED.
If an active recipient is associated with the payer, the following error message displays:
